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Priority on the confidentiality and integrity of your data.

At INNOV-ART, data security is an absolute priority. We put rigorous protocols in place to guarantee the confidentiality and integrity of the information we process.

How does INNOV-ART protect its clients' data?

INNOV-ART applies high security standards. All communications are encrypted (TLS 1.2/1.3) and stored data is secured with advanced encryption (AES-256). Access to information is strictly limited to authorised people, with multi-factor authentication (MFA) and real-time connection monitoring.

Only authorised annotators and supervisors have access to the data needed for their work. Each user is subject to strict controls based on the principle of least privilege: an annotator sees only the information essential to their task, with no possibility of downloading or copying the data.

No. INNOV-ART neither sells nor shares client data with third parties. All data remains under the client's exclusive control, in line with the signed confidentiality agreements.

Our infrastructures follow ISO 27001 standards and are regularly updated to incorporate the latest developments in cybersecurity according to the client's region (CCPA in the United States, PIPEDA in Canada, etc.).

Most of the time, the data we process is hosted directly in our clients' secure environments. When hosting on our side is required, data is stored on servers compliant with international standards (ISO 27001, SOC 2), with systematic encryption in transit and at rest. We systematically separate raw data from associated metadata, without ever altering the original files.

We put strict non-disclosure agreements (NDAs) in place with all our employees and annotators. Each annotator is individually identified for full traceability, unlike crowdsourcing platforms where contributors are often anonymous. Our platforms prevent screenshots and any data extraction.

Yes. Contrary to popular belief, Madagascar has a stable, high-performing Internet connection in the major cities where our teams are based. We make sure all our staff have access to a broadband connection, with tools that guarantee service continuity.

-  Restricted access: each annotator only accesses the data strictly necessary for their assignment
-  Continuous monitoring: activities are logged to detect any anomaly
Strict NDAs: all employees and partners sign non-disclosure agreements
Ongoing training: our teams attend regular sessions on cybersecurity best practices

Commitments for sectors requiring high confidentiality

For sectors with a high level of confidentiality, we deploy reinforced protocols:

Do you process sensitive data?

Our security experts are available to assess your needs and put in place the protocols suited to your sector.

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